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Falling through the Ground!

Seaimpin de na Capall Donn
Seaimpin de na Capall Donn
Posted On: 04/15/2014 at 01:05 PM

I've done it... you've done it ... almost everyone I know has fallen through the ground at somepoint in time. Here is what you need to know to get out on top of this.


When this issue occurs your still stationary in the world. However you get out of sync with the server and you start to "fall". This is noticed by a large light blue background and in some cases you can even look around to see the objects flying above you.

What to do:

 DO NOT "/stuck" ( you will just die and it will not correct the sync , and you might have to do it again after your sync'd backup)

Simply log off completly (close the client) and then log back on. One of two things will happen.

Situation A: You are resync'd and you can continue on.

Situation B: You are resync'd but the background is still light blue. You at this point will need to "/stuck" to get out. You will take a death but at least it's only one and you don't have to worry about two from doing it to early.

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Ban Curadh de na Faolchu
Ban Curadh de na Faolchu
Replied On: 04/15/2014 at 02:10 PM PDT

I tried /stuck 2x - didn't work for me (but did for a friend who typed /stuck 4 x.)  I tried to log off to character select.  Then closed the client and logged back in 2x.  Still didn't work.

Then I gave up and decided to try another alt.  She worked; so I went back to my "falling" toon .. .  and she miraculously stopped falling and was outside the instance.



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Tiarna de na Ulchabhan Corcra
Tiarna de na Ulchabhan Corcra
  • GW2: Jairone.6270
  • ESO: @Ytterin
Replied On: 04/15/2014 at 02:34 PM PDT
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Generally logout, shutdown, swapping toons, or just waiting until you fall toward the ground and holding forward are the fixes.  If in a group in an instance, have them boot you.  You will be forced out of the instance, which may fix your situation.
Do note that falling to the ground with this bug usually kills you, but is almost guaranteed to fix the issue, where /stuck is no guarantee.

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Devotion Rank 19Valor Rank 13Fellowship Rank 13Explorer Rank 3Scholar Rank 11Artisan Rank 8Social Rank 7